Village Privacy Policy

This Privacy Statement explains how Nascent Labs LLC (Nascent Labs LLC, “we”, or “us”), the creator of the mobile application Village, collects and uses your personal information to provide our services to you. This Privacy Statement applies to personal information we collect when you use our website or mobile application (collectively, the “Services”) or when you otherwise interact with us. This Privacy Statement does not apply to websites, applications, or services that display or link to other privacy statements.

We may change this Privacy Statement from time to time. If we make changes, we will notify you by revising the date at the top of this page. If we make material changes, we will provide you with notice through the Services or through other means, such as email. We encourage you to review the Privacy Statement whenever you access the Services or otherwise interact with us to stay informed about our privacy practices and the ways in which you can exercise choice over these practices. The practices described in this Privacy Statement are subject to applicable laws in the locations in which we operate; this means that we only engage in the practices described below in a particular location if permitted under the laws of that location.

Where this Privacy Policy applies

This Privacy Policy applies to websites, apps, events, and other services operated by Nascent Labs LLC. For simplicity, we refer to all of these as our "services" in this Privacy Policy.

How do we collect and use your information for our services?

We collect and process information about you with your consent and/or as necessary to provide the products and services you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests.

We collect information about you in various ways when you use our Services, including information you provide directly, information collected automatically, and information collected via third-party data sources.

When you are asked to provide information, you may decline. But if you choose not to provide information that is necessary for certain products or features, those products or features may not be available or function correctly.

Account Information

Includes personal information we collect when you create an account, create or edit your profile, or list in your tutoring profile. Account information may include your name, email address, phone number, profile picture, availability and any other account-related information you choose to provide.

We use this information to

• create and register your account on the Village application;
• provide, maintain and improve our Services;
• enable communications between you and other users of the Services;
• send you technical notices, updates, security alerts and support and administrative messages;
• present you with content that is relevant to you.

Communication Information

Includes the content of any communications you send and receive through the Services, such as messages or reviews, communications you send and receive when you participate in any other interactive features of the Service.

We use this information to

• provide, maintain and improve our Services;
• detect, investigate and prevent fraudulent transactions and other illegal or unauthorized activities and protect the rights and property
• respond to your comments, questions and requests and provide customer service.

Payment & Tax Information

Includes payment information you provide to us, such as the amount and type of services purchased, the date and time of a transaction, and payment card information. (Transactions are processed by our third-party payment processors.)

We use this information to

• facilitate and process transactions and send you related information, including booking and payment confirmations and tax documentation (where required);
• detect, investigate and prevent fraudulent transactions and other illegal or unauthorized activities and protect the rights and property of Village and others

Childrens' Privacy

Our services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please contact support@thetutoringapp.com.